Cookies Policy

Sentric Cookie Policy

Updated: January 2022

This cookie policy (“Cookie Policy”) describes the use of cookies and similar technologies on Sentric’s website www.sentricmusic.com and customer self-service portals (collectively, the Sentric Service) to: (i) distinguish you from other users of the website; and (ii) to improve your experience on our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A ‘cookie’ is a small text file (comprising of letters and numbers) that is stored on your browser or device. Cookies contain information that is transferred to your computer’s hard drive.
If you would like more information on cookies and how to disable them, please visit: http://www.aboutcookies.org.
We use the following cookies:
  • Strictly necessary cookies. These are cookies that are required for the operation of the Sentric Service. They include, for example, cookies that enable you to log into secure areas of the Sentric Service.
  • Analytical, statistics or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the Sentric Service when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • User Preference/Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These cookies may be set by us or by our third party service providers.
  • Marketing/Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  • You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Type/Title

Purpose description

Provider

Type

Expiry

Strictly necessary: cf_bm

This cookie is used to distinguish between humans and bots. This is beneficial for the Sentric Service, in order to make valid reports on the use of their website.

Hubspot

HTTP

1 Day

Strictly necessary:

JSESSIONID

Preserves users states across page requests.

Nr-data.net

HTTP

Session

Strictly necessary:

test_cookie

Used to test if user’s browser supports cookies.

Doubleclick.net

HTTP

1 Day

User Preference:

loglevel

Maintains settings and outputs when using the Developer Tools Console on current session.

Spotify.com

HTML

Persistent

User Preference: messagesUtk

Stores a unique ID string for each chat-box session. Th is allows the website-support to see previous issues and reconnect with the previous supporter.

Sentricmusic.com

HTTP

1 Year

Statistics:

_hssc

Identifies if the cookie data needs to be updated in the visitor’s browser.

Sentricmusic.com

HTTP

1 Day

Statistics:

_hssrc

Used to recognise the visitor’s browser upon re-entry on the Sentric Service.

 

Sentricmusic.com

HTTP

Session

Statistics:

_hstc

Sets a unique ID for the session. This allows the Sentric Service to obtain data on user behaviour for statistical purposes.

Sentricmusic.com

HTTP

1 Year

Statistics:

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

 

Sentricmusic.com

HTTP

2 Years

Statistics:

_gat

Used by Google Analytics to throttle request rate.

Sentricmusic.com

HTTP

1 Day

Statistics:

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Sentricmusic.com

HTTP

1 Day

Statistics:

hubspotuk

Sets a unique ID for the session. This allows the Sentric Service to obtain data on user behaviour for statistical purposes.

Sentricmusic.com

HTTP

1 Year

Statistics:

jserrors/1/#

Unclassified

bam.nr-data.net

Pixel

Persistent

Marketing:

_hmpl

Collects information on user preferences and/or interaction with web-campaign content. This is used on CRM-campaign-platform used by website owners for promoting events or products.

Hubspot.com

HTML

Persistent

Marketing:

_ptq.gif

Sends data to the marketing platform Hubspot about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Hubspot.com

Pixel

Session

Martketing:

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Sentricmusic.com

HTTP

3 Months

Marketing:

_gcl_au

Used by Google Ad Sense for experimenting with advertisement efficiency across websites using their services.

 

Sentricmusic.com

HTTP

3 Months

Marketing:

ads/ga-audiences

Used by google ad words to reengaged visitors who are likely to convert to customers based on the visitors online behaviour across websites.

Google.com

Pixel

Session

Marketing:

embed/v3/counters.gif

Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products.

 

forms.hsforms.com

Pixel

Session

Marketing:

events/1/#

Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.

bam.nr-data.net

 

Pixel

Session

Marketing:

fr

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Facebook.com

HTTP

3 Months

Marketing:

HUBLYTICS_EVENTS_53

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement. This also allows the website to limit the number of times that they are shown the same advertisement.

 

Hubspot.com

HTML

Persistent

Marketing:

IDE

Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Doubleclick.net

HTTP

1 Year

Marketing:

pagead/1p-user-list/#

 

Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.

Google.com

Pixel

Session

Marketing:

sp_landing

Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content – This can serve statistics and marketing purposes.

Spotify.com

HTTP

1 Day

Marketing:

Sp_t

Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content – This can serve statistics and marketing purposes.

Spotify.com

HTTP

1 Year

Marketing:

Tr

 

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Facebook.com

Pixel

Session

Please note that the following third parties may also use cookies. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
  • Hubspot
  • Google
  • Facebook
  • Spotify
  • Linkedin
You may opt-out or delete cookies as follows:
 
·       Opt-Out on Your Browser: Most browsers allow you to manage cookies saved on your device. Please note that denying all or certain cookies may result in a less personalised experience on the Sentric Service.
·       Google Analytics: Some aspects of the Sentric Services may use Google Analytics to analyse traffic. You can find out more information about Google Analytics cookies by visiting https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. To opt out of Google Analytics relating to your use of the Sentric Services, you can download and install the Browser Plugin available by visiting the following location provided: https://tools.google.com/dlpage/gaoptout.
For more information on behavioral targeting and how to opt out of these cookies, please go to: http://www.youronlinechoices.com/.
Please note that the lists of cookies being used currently on the Sentric Service may be updated and/or amended from time to time by Sentric.